News & Events



Annual Benefits Enrollment         October 1 - October 31, 2016

Enrollment Site


 New for 2017

It’s important to review your benefit options each year so you can choose the benefits that are right for you. To learn more about your options, including what’s new for 2017 you can a visit for information about your health benefits and for information about your NCFlex benefits.

What You Need to Know and Do


As you consider your needs for the coming year and decide which benefits to elect, remember the following:

 If you are enrolled for health coverage under the State Health Plan, you and your eligible dependents will be automatically enrolled in the Traditional 70/30 Plan. If you want to enroll in the Enhanced 80/20 Plan or the CDHP (85/15), you must actively enroll through https;// during Open Enrollment.

 If you want to reduce your premium under any of the plans offered by the State Health Plan, you MUST complete your wellness premium credits by October 31, 2016.

 New for 2017: You must complete a tobacco attestation to receive employee coverage at no cost to you under the Traditional 70/30 Plan. Click here for more details.

 The Flexible Spending Accounts (FSAs) require re-enrollment every year, so if you want to participate in either or both of the FSAs, you must make your election during Open Enrollment:

 The Health Care Flexible Spending Account maximum annual contribution limit is $2,550.

 The Dependent Day Care Flexible Spending Account maximum annual contribution is $5,000.

 If you aren't enrolled currently in Vision coverage, you can enroll in the Core Vision Plan at no cost. It provides a wellness exam for $20 plus discounts on materials. Note that if you drop your vision coverage for 2017, you will have to wait two years before you can re-enroll.

 The NCFlex Program provides $10,000 of Core AD&D coverage at no cost to you, but you must enroll to have coverage. If you are already enrolled, you do not need to re-enroll.

 If you enroll in Group Term Life Insurance, your rate will be based on your age as of January 1, 2017. If you move up in an age bracket during 2017, you will see the new rates appear in your January 2017 paycheck.


How to Enroll

 Log onto the State Health Plan website ( and click "Enroll Now."

 Enter your Login ID and Password. (ID will be your first name initial of last name and last 4 social security number)

 Select the "Enroll Now" button to connect.

 To complete the enrollment process:

 a. Select "Get Started."

 b. Select "Add Dependent" to enter information for any dependents you wish to cover, then select "Next." If you do have any dependents, simply select "Next." Note: As a result of the Affordable Care Act reporting requirements, if you have a dependent covered under the State Health Plan, you will need to be sure to include his or her Social Security number.

 c. Under Medical, click "Open Enrollment" to make or change your benefit election and then click "Next."

d. Choose your medical plan. You can find a list of covered dependents on the left hand side of the screen.

 e. Click the "Premium Credits" section. Continue entering applicable information and clicking "Next" through each screen until you arrive at the Summary screen.

 f. Review your elections and make any edits necessary. You MUST scroll down to the bottom and click SAVE or your choices will not be recorded. Don't overlook this critical step.


If You Don't Enroll!!!

Health Benefits

 If you do nothing, you and any currently covered dependents will be automatically enrolled in the Traditional 70/30 Plan under the State Health Plan. In addition, you will pay a premium for employee-only coverage.


NCFlex Benefits 

You generally will receive the same coverage in 2017 as you have in 2016 (provided that coverage is available to you and your dependents), except for Flexible Spending Accounts. To participate in either FSA, you must make an active election, even if you currently participate in one.Enroll


Helpful Links

Enrollment Site



Presentation:        2017 Benefit Changes






Employee Assistance Program: May 2, 2016



Dear Colleagues:

We are pleased to announce that Human Resources, Academic Affairs and Counseling for Faculty and Staff have partnered with ComPsych® GuidanceResources® to provide all Appalachian State University faculty and staff an enhanced Employee Assistance Program. GuidanceResources services will provide you and your dependents confidential support, resources and information for personal and work-life issues. These services are available to you now and are provided at no charge to you.

Your new Employee Assistance Program resources provided by GuidanceResources services include:

Supplemental, Confidential Counseling Services 
Life can be stressful, and Counseling for Faculty and staff provides critical, on-site support for Appalachian faculty and staff members. To supplement this on-site resource, GuidanceResources can provide short-term counseling services to help you and your dependents handle concerns constructively before they become major issues. Call anytime about concerns such as marital, relationship and family problems; stress, anxiety and depression; grief and loss, job pressures and substance abuse.

Work-Life Solutions 
Too much to do, and too little time to get it all done? The work-life specialists at ComPsych can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.

Legal Support 
With GuidanceResources, you have an attorney “on call” whenever you have questions about legal matters. Speak with on-staff licensed attorneys about legal concerns such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. If you require representation, you can be referred to a qualified attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees.

Financial Information 
Everyone has financial questions. With your GuidanceResources services, you can get answers to your questions about budgeting, debt management, tax issues and other money concerns from on-staff CPAs, Certified Financial Planners® and other financial experts, simply by calling our dedicated toll-free number.

GuidanceResources online 
Access timely, expert information online about thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time. You can search for qualified child and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more. GuidanceResources is available to you 24 hours a day, 7 days a week.

There are two ways to access your GuidanceResources services:

  1. Via phone, using our dedicated assistance number: 844-449-6537. You’ll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require. 
  2. Online at Register using our dedicated access ID: appstate 

Remember, your GuidanceResources services are strictly confidential. To view the ComPsych HIPAA privacy notice, please go to

We hope you will take some time to explore all the benefits that GuidanceResources can offer to you. Please click here to view additional information, including a downloadable flyer. Please post and distribute the flyer to be certain that all faculty and staff are made aware of the new program. Additional informational materials will be distributed across campus in coming days.

Thank you for everything you do for Appalachian. Please contact Human Resources if you have any questions regarding our new ComPsych program.

Sheri N. Everts, Chancellor 
Darrell P. Kruger, Provost and Executive Vice Chancellor 
Mark Bachmeier, Director of Human Resources

Welcome to the Office of Human Resources

Our Location:

Human Resources Building

330 University Hall Drive

ASU Post Office Box 32010

Boone, North Carolina 28608

828-262-3187 (Main Phone Line)

828-262-3186 (Phone Directory)

Our Purpose:

The Office of Human Resources is an area of Appalachian State University that functions under the direct supervision of the Chancellor. The Department is responsible for:

  • Administration of HR policies and procedures,
  • Employment Services,
  • Classification and Compensation,
  • Benefit Administration, and
  • Organizational Development and Workforce Planning.

Our office is open to the public 8:00 am to 5:00 pm, Monday through Friday. We are here to serve all of your Employment needs and are willing to help in any way that we can. Please feel free to stop by or call our office to discuss any questions, comments, or concerns that you may have. 


The Office of Human Resources at Appalachian State University is dedicated to proactively identifying and responding to the campus community's ever-changing needs. From the facilitation of greater effectiveness through the merit-based recruitment and selection of top employees, to the administration of policies and procedures that support our faculty and staff, HR is committed to the goals and objectives of Appalachian State University. We strive to create a workplace environment that values integrity, diversity and development, responds to and balances the needs of our employees with the needs of the campus community, by upholding all state and federal laws that govern the work we do.


HR will strive to improve the lives of the people we serve by facilitating innovative development initiatives; providing factually accurate and timely information; and holding ourselves to the highest standard in policy and practice. We will carry on with our commitment to continuous improvement and customer service, continuing in the Appalachian tradition of attracting, developing, and retaining a dedicated, active, and innovative faculty and staff. HR will be the model strategic business partner for all areas of campus and aligning peoples strategies with the business goals.